Gladly
Gladly provides an AI-powered, unified Customer Service Platform designed to replace outdated ticket-based systems. It offers personalized support, resolving issues and driving customer loyalty and revenue for retailers and direct-to-consumer brands. The platform centers interactions around the customer, using AI to provide accurate responses and equipping agents with necessary context.
Buy Funded Startups lists
Funding Round: Growth Round
Funding Amount: $40M
Date: 26-Sep-2024
Investors: AVP
Markets: Customer Service, AI, SaaS, customer experience, omnichannel, customer support, CCaaS, multi-channel, automation, IVR, digital customer service, native voice, and self-service
HQ: San Francisco, California, United States
Founded: 2014
Website: https://www.gladly.com/
LinkedIn: https://www.linkedin.com/company/gladly-inc
Crunchbase: https://www.crunchbase.com/organization/gladly-software
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