Forethought

Forethought is the leader in agentic AI for customer experience, offering a multi-agent, omnichannel AI platform. It allows enterprises to deploy AI agents across various channels, including chat, email, voice, and SMS, to resolve customer issues, drive upsells, and improve customer engagement. The company's AI agents currently handle over a billion monthly customer interactions.

Funding Round: Strategic Investment

Funding Amount: $25M

Date: 13-May-2025

Investors: Blue Cloud Ventures, May Habib (Writer), Scott Wu (Cognition), Karan Goel (Cartesia), NEA, Industry Ventures, Neo, Village Global, Sound Ventures, Gwyneth Paltrow

Markets: AI, Customer Experience, SaaS

HQ: San Francisco, California, United States

Founded: 2017

Website: https://www.forethought.ai/

LinkedIn: https://www.linkedin.com/company/forethought-ai

Twitter: https://twitter.com/forethought_ai

Instagram:

Facebook: https://www.facebook.com/forethought.tech

Crunchbase: https://www.crunchbase.com/organization/forethought-7dc2

Pitchbook: https://pitchbook.com/profiles/company/223431-67