Fixify

Fixify is an IT help desk platform that automates ticket categorization, identifies problem hotspots using AI, and employs IT analysts to resolve issues. It integrates with existing ticketing systems like Jira and ServiceNow, providing a high-quality IT experience for tech-centric organizations with 100-2000 employees without requiring large internal IT teams. The platform uses sentiment analysis to gauge urgency and prioritize tickets, improving response times and user experience.

Buy Funded Startups lists

Funding Round: Series A

Funding Amount: $25M

Date: 23-Oct-2024

Investors: Costanoa Ventures, Decibel Partners, Paladin Capital Group, Scale Venture Partners

Markets: IT, SaaS, AI, IT Services and IT Consulting

HQ: Arlington, Virginia, United States

Founded: 2023

Website: https://www.fixify.com/

LinkedIn: https://www.linkedin.com/company/hifixify

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