Ducky

Ducky is an AI-powered customer support platform that uses machine learning to make internal knowledge instantly accessible to support agents. This allows agents to respond to tickets faster and focus on solving complex problems, improving customer experience and team productivity. It integrates with various support ticketing platforms and internal knowledge tools.

Buy Funded Startups lists

Funding Round: Pre-Seed

Funding Amount: $2.7M

Date: 28-May-2024

Investors: Penny Jar Capital, Bread & Butter Ventures, NOMO Ventures, Wilson Sonsini, angel investors

Markets: AI, Customer Support, Software Development

HQ: Nashville, Tennessee, United States

Founded: 2023

Website: https://www.ducky.ai/

LinkedIn: https://www.linkedin.com/company/duckysupports

Twitter: https://twitter.com/ducky_eco

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