Cresta
Cresta is an end-to-end generative AI platform for contact centers. It helps businesses improve customer loyalty, drive down costs, and boost revenue by unifying human and AI agents to transform customer conversations and workflows. The platform offers real-time insights, automates tasks, and scales winning behaviors across human agents.
Buy Funded Startups lists
Funding Round: Series D
Funding Amount: $125M
Date: 19-Nov-2024
Investors: World Innovation Lab (WiL), QIA, Accenture, EnvisionX Capital, LG Technology Ventures, Qualcomm Ventures, Workday Ventures, Andreessen Horowitz, Greylock Partners, J.P. Morgan, Sequoia Capital, Tiger Global
Markets: AI, Contact Centers, Machine Learning, Voice, Chat, Customer Experience, Digital Transformation, Real-time Coaching, Real-time Agent Assistance
HQ: Palo Alto, California, United States
Founded: 2017
Website: https://cresta.com/
LinkedIn: https://www.linkedin.com/company/cresta-inc/
Twitter: https://x.com/cresta?lang=en
Facebook: https://www.facebook.com/Cresta-Intelligence-2300489476879735/
Crunchbase: https://www.crunchbase.com/organization/cresta
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