Capacity
Capacity is a support automation company that provides an AI-powered platform to automate interactions with customers and team members. It connects to a company's tech stack to answer queries, automate support tasks, and build a knowledge base for its chatbot and helpdesk tools. Capacity aims to deliver a great customer experience while offering efficient self-service options and human escalation when needed.
Buy Funded Startups lists
Funding Round: Series D
Funding Amount: $26M
Date: 16-Oct-2024
Investors: TVC Capital, Toloka.vc
Markets: AI, Customer Service Automation, Artificial Intelligence (AI), Customer Service, Information Services, Machine Learning, Natural Language Processing, SaaS, Software
HQ: Saint Louis, Missouri, United States
Founded: 2017
Website: https://capacity.com/
LinkedIn: https://www.linkedin.com/company/teamcapacity
Twitter: https://twitter.com/GoCapacity
Facebook: https://www.facebook.com/capacityai
Crunchbase: https://www.crunchbase.com/organization/capacityai
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